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Services

Regular service

Ensure optimal performance with annual calibration and functional checks!

  • We recommend an annual calibration and functional check of your instruments to maintain precision and reliability. Whether in our service department or at your location, we provide comprehensive services. 
  • Factory-Standard Calibration – Receive a calibration certificate confirming that your instrument meets factory specifications.
  • Performance Verification – Ensure your device is fully functional with a performance verification certificate.
  • Replacement of parts – We'll replace any worn-out or damaged components such as sensors, tubes, and needles to extend the life of your instrument.

Premium service

Experience the ultimate peace of mind with our Premium package! 

  • Elevate your investment with our Premium plan, extendable for up to 5 years. Enjoy added benefits with an extended warranty for each additional year beyond the standard warranty, covering all parts.
  • You’ll receive priority response times - we guarantee a 48-hour response on any calls or emails. Should a breakdown occur, a spare instrument will be at your disposal to keep your operations running smoothly.
  • Benefit from regular on-site preventive maintenance and annual calibration to ensure peak performance (please note: travel costs will apply). Our transparent OPEX costs mean you’ll have complete visibility and control over your expenses, allowing you to focus on what you do best.

Installation

To optimize the use of your equipment, we offer installation assistance and full training.

Benefit from personalized support tailored to your request or quality requirements. Following tests carried out on your products, the equipment is pre-configured to suit your application. This system saves you time when you set it up on your premises.

On-site installation is also an opportunity for our technical sales representative to train operators and supervisors in the device and its measurement techniques. The training is tailored to the technical specifications and knowledge of each individual in terms of leak measurement.

The installation can also be carried out remotely, as our equipment communicates. We then take control of the equipment and help you configure it, adapting it to your specific needs and to your teams.

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Training courses

Our training courses take place in four stages and are aimed at two levels of user:

“Operator” training

  • Presentation and explanation of the overall operation of the measuring instrument
  • Reminder of safety instructions
  • Use of the instrument

“Supervisor” training

  • Access to supervisor mode
  • Program settings
  • Traceability
  • Data processing
  • Information and advice on test programs
  • Advice on interpreting results and analyzing data

At the end of the training course, we will issue you with certification.

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Calibration

Your gas/leak/pressure analyzer will need calibration.

Regardless of the model, our experienced technical team ensures quick and efficient service. By choosing us for maintenance, you can count on reliable performance year-round.

We recommend annual calibration for all devices: Legend, Ipos2, Exos, Oxylos, and Mercury. 

Calibration ensures accurate readings for better safety. Service compares your device’s output to a 4-point standard reference for each measurement channel, making adjustments as needed to ensure compliance.

In summary, calibration of leak detectors and gas analyzers is essential to ensure accurate and reliable measurements. It is advisable to follow the manufacturer’s recommendations in terms of calibration frequency and to carry out regular tests to ensure that the equipment is operating correctly and safely.

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Maintenance

Anéolia replaces the various parts needed for the equipment to work properly, such as internal and external filters, sensors, pumps, regulators, and electronic components.

Calibration contracts:

  • Calibration consists of comparing what the device displays with a standard reference at 4 points for each measurement channel.
  • An adjustment is made if a measurement is out of tolerance -> this is followed by a new calibration to guarantee the conformity of the measurements.

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